CUSTOMERS

Contrôle de la qualité

Auparavant, je me posais beaucoup de questions sur la qualité de nos produits. Les boîtes étaient-elles trop ou pas assez remplies ? La dernière chose dont nous avons besoin, c'est que des clients se plaignent qu'il manque des articles. En même temps, je sais que les surcharges et les cadeaux de produits ont un impact sur la rentabilité.

Lorsque nous avons ajouté les Caseweighers Hardy, j'ai enfin eu l'impression de contrôler la situation. Avec Hardy, je sais que les boîtes contiennent le bon nombre de produits et qu'elles ont le bon poids pour que nous ne donnions pas de produits.

- Evelyn, Contrôle de la qualité

Overview

Reducing the Cost of Poor Quality (COPQ)

For most manufacturers, achieving optimal manufacturing efficiencies while maintaining high product quality is the goal; but often a choice is made to err on the side of overfulfilling on their promises, even if it means accepting extra costs. While overfilling can reduce the Cost of Poor Quality (COPQ) by preventing underweight or under-count product from being delivered to customers, it comes at the cost of manufacturing efficiency.

Relying on overfilling is especially common for manufacturers that do not inspect every package but instead rely on random or intermittent inspections and Statistical Process Control (SPC) to reduce the risk of shipping underweight or under-count product

Download the COPQ White Paper

The Hidden Costs of Quality Control

Did you know the cost of one defective product is 15X to 18X the cost of the product*

The hidden costs of quality can be up to 15-25% of total costs.*

100% Product Inspection not only reduces overfills but can also eliminate missing pieces from products.

Hardy Caseweighers make it fast and easy to detect missing components or overfilled cases reducing customer complaints

* American Society for Quality

Download the PDF on Quality Control

Our filling and packaging lines are accurate

Our cost of poor product quality is reduced 15X

We've reduced customer complaints for missing items over 10X

Our Caseweighers can locate both overfills and underfills

Fastest Calibration

PROCESS WEIGHING CALIBRATION

Did you know you can calibrate a scale without test weights as accurately and just as quickly?

If you’ve thought that using test weights is the only way to calibrate a scale, you’ve been misinformed.

Our customers have installed over 150,000 pre-calibrated Hardy C2® load cells under their silo, tank, platform, and bench scales.

Get the PDF on Weightless Calibration

Our customers complete their calibrations up to 4x faster

Our customers have made the task 7x safer for their employees

Our C2 load cells are 2x more reliable. They expose mechanical problems while traditional calibrations hide problems

Our customers have reduced the time their scales are unavailable for production between 38 to 51%

Fastest Diagnostics

PROCESS WEIGHING DIAGNOSTICS

Did you know a scale can diagnose itself faster and more reliably than any scale technician can?

If you’ve thought that contracting a scale technician is the only way to diagnose a scale, you’ve been misinformed.

Our customers have installed over 110,000 Hardy self-diagnosing weight processors or controllers with our integrated technician (IT) and web server technology on their silo, tank, platform, and bench scales.

Get the PDF on Fastest Scale Diagnostics

Our customers diagnose their scales up to 5x faster

Our customers have made the task 2x safer for their employees

Our customers have made the task 3x easier and the diagnostic results are 2x more reliable

Our customers have reduced the time their scales are unavailable for production by 60%